Q&A - We answer common questions
- I didn't receive the verification mail
- I can't find a product with the product search
- The product search is not responding
- My setup was not created due to the images I uploaded
- I can't add a Youtube / Twitch video on my setup
- How to use the Markdown
- My setup has been refused, why ?
I didn't receive the verification mail
Check your spam folder, your mailbox may have dropped it there. If you didn't receive it within 10 minutes please contact us on our social networks.
I can't find a product with the product search
Some products does not exist in our database, because it is a special edition or it is too old. Try to find a replacement available.
The product search is not responding
Sometimes the product search is busy with lot of request, please wait few moments and retry your search.
My setup was not created due to the images I uploaded
We use some rules on images to prevent abuses. Images are limited to 5Mo per image and the format should be jpg, jpeg or png.
I can't add a Youtube / Twitch video on my setup
Video links must be full URI links like : "https://www.youtube.com/watch?v=dQw4w9WgXcQ" or "https://player.twitch.tv/?channel=mikescops"
How to use the Markdown
The Markdown system is similar to Github's one, please read more at : Github Markdown Guide
My setup has been refused, why ?
If your setup has been moderated and refused, you can read why in your setup description. Please create another setup and follow the moderators guidelines.